Business Services & Compliance Manager - Addis Ababa, Ethiopia
- Our client is currently restructuring their Operations in Sub-Sahara Africa to mirror the rest of their Global Operations and as a result, they have engaged us to recruit for a Business Service Compliance Manager for their Ethiopian office.
As the Business Service & Compliance Manager you will leads Business Services activities in the region which includes Facilities Management, Estates Management, Health & Safety, Business Continuity planning, and Corporate Assurance.
The role requires collaboration with Market Heads and Global Support functions including Finance, IT&T, Compliance, Legal and other key stakeholders to ensure achieved outcomes are aligned with the organisations strategy and goals.
The ideal candidate would have experience supporting the Office by promoting, facilitating and championing effective risk management. Ensure that all controls and mitigating actions around operational risks are robustly in place and completed within agreed time scales.
Compliance will also be a core area of responsibility, we are looking for someone who can identify shortcomings in current compliance processes, systems and procedures; develops ad hoc solutions to immediate problems within assigned unit and/or discipline as well as produce compliance reports to that effect.
Business Continuity is essential to this position, the Business Service & Compliance Manager will lead the delivery for developing, maintaining and implementing Business Continuity plans for the Office in accordance with our clients’ Business Continuity guidelines.
Degree of Masters in Business Administration or a related discipline
6 – 10 years’ operation management experience at managerial level – demonstrating thought leadership skills
Bilingual – Excellent English and local dialect
Experience with Business Governance, Risk and Compliance
The ability to identify risk and implement processes that are cost effective and efficient to business services and operations
Excellent communications skills both written and verbal
Experience of general supervision of commercial (business contracts) (7 to 12 months)
Attention to detail and the ability to work in a fast-paced environment
Experience with vendor management, procurement
Facilities Management experience
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